1. Who We Are
HUMANSIGNAL ("we", "our", "us") is a technology services company based in the Republic of Mauritius, providing web development, AI solutions, mobile application development, remote support and related digital services. Our primary contact is devs@humansignal.life.
2. Information We Collect
We collect information you voluntarily provide when you:
- Register for an account on our client portal
- Submit a web development or remote support request form
- Send us a contact or inquiry message
- Communicate with us by email, phone, or other means
The types of personal data we may collect include: full name, email address, phone number, company name, project description, and any other information you choose to share.
We may also automatically collect technical information such as your IP address, browser type, and pages visited for security and analytics purposes.
3. How We Use Your Information
- To provide, manage, and improve our services
- To respond to your service requests and inquiries
- To send transactional emails (e.g., request confirmations, project updates)
- To maintain the security of our platform
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing (GDPR)
Where applicable, we process your personal data on the following legal bases:
- Contractual necessity — to deliver the services you request
- Legitimate interests — to operate and improve our business
- Consent — where you have explicitly agreed (e.g., cookies)
- Legal obligation — where required by applicable law
5. Cookies
This website uses a strictly necessary session cookie to protect the contact form and prevent repeated submissions. This rebuilt site does not set advertising or analytics cookies. The separately linked client portal manages its own session.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Service request data is retained for a minimum of 3 years for business record-keeping. You may request deletion of your data at any time.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our systems are hosted in secure environments and access is restricted to authorised personnel only.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access — request a copy of your data
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data
- Right to restrict processing — request limitation of how we use your data
- Right to data portability — request your data in a portable format
- Right to object — object to processing based on legitimate interests
To exercise any of these rights, contact us at devs@humansignal.life.
9. Third-Party Services
Fonts, images and JavaScript libraries in this website are served locally. External links, including the client portal and R.I.Y.A-AIx websites, lead to separate services. We do not integrate third-party advertising or tracking networks in this rebuilt site.
When you open the R.I.Y.A voice panel, the existing R.I.Y.A application’s configured service processes the voice conversation. Microphone use follows your browser permission settings. Closing the panel ends the voice session. The application’s existing usage settings are retained.
10. International Transfers
HUMANSIGNAL is based in the Republic of Mauritius. If you access our services from outside Mauritius, your data may be transferred to and processed in Mauritius or other countries where our service providers operate, in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes your acceptance of the updated policy.
12. Contact Us
For any privacy-related questions or to exercise your rights, please contact: