Privacy Policy

Last updated: April 2026  ·  Effective: April 2026  ·  HUMANSIGNAL, Republic of Mauritius

1. Who We Are

HUMANSIGNAL ("we", "our", "us") is a technology services company based in the Republic of Mauritius, providing web development, AI solutions, mobile application development, remote support and related digital services. Our primary contact is devs@humansignal.life.

2. Information We Collect

We collect information you voluntarily provide when you:

• Register for an account on our client portal
• Submit a web development or remote support request form
• Send us a contact or inquiry message
• Communicate with us by email, phone, or other means

The types of personal data we may collect include: full name, email address, phone number, company name, project description, and any other information you choose to share.

We may also automatically collect technical information such as your IP address, browser type, and pages visited for security and analytics purposes.

3. How We Use Your Information

• To provide, manage, and improve our services
• To respond to your service requests and inquiries
• To send transactional emails (e.g., request confirmations, project updates)
• To maintain the security of our platform
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (GDPR)

Where applicable, we process your personal data on the following legal bases:

• Contractual necessity — to deliver the services you request
• Legitimate interests — to operate and improve our business
• Consent — where you have explicitly agreed (e.g., cookies)
• Legal obligation — where required by applicable law

5. Cookies

We use strictly necessary cookies to operate the site (e.g., session management). We may also use analytical cookies to understand how visitors use our site. You can accept or reject non-essential cookies via the cookie banner displayed on your first visit. Your preference is stored locally and respected on subsequent visits.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Service request data is retained for a minimum of 3 years for business record-keeping. You may request deletion of your data at any time.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our systems are hosted in secure environments and access is restricted to authorised personnel only.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — request a copy of your data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restrict processing — request limitation of how we use your data
• Right to data portability — request your data in a portable format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, contact us at devs@humansignal.life.

9. Third-Party Services

Our website may use third-party services including Google Fonts (typography) and Lucide Icons (iconography). These providers may collect limited technical data as part of their service delivery. We do not integrate any third-party advertising or tracking networks.

10. International Transfers

HUMANSIGNAL is based in the Republic of Mauritius. If you access our services from outside Mauritius, your data may be transferred to and processed in Mauritius or other countries where our service providers operate, in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or to exercise your rights, please contact: